Scam Alert: Protecting Our Community
Scam Alert: Protecting Our Community
Updated: July 31, 2025
At NNELL, the safety and trust of our members and partners is a top priority.
We’ve recently been alerted to a fraudulent email scam impersonating NNELL and our President, Edgar Serrano. This scam falsely references a “fundraising event” and may request gift cards, money, or personal information.
These messages are not from NNELL nor from Edgar Serrano.
Please do not reply, click on any links, or share any personal information.
The sender may use a non-official email address (e.g., Hotmail or Gmail) and attempt to create urgency or pressure.
How to Spot a Scam
Use this quick checklist to protect yourself:
Is the message coming from an @nnell.org email address?
Does it sound urgent or suspicious (e.g., “I need a favor,” “Can you purchase gift cards?”)?
Does the tone feel unusual or not typical of NNELL communication?
Are there any unexpected links or attachments?
Does the message ask for money, gift cards, or private information?
If you answered yes to any of the above:
- Do not respond
- Do not click on anything
- Forward the message immediately to: president@nnell.org
Official NNELL Communication Channels
NNELL will only send communication through the following trusted channels:
- Email addresses ending in @nnell.org
- Our official website: www.nnell.org
- Verified NNELL social media accounts
When in doubt, contact us directly to verify.
Additional Information
How to Report a Scam
If you receive a suspicious message:
- Forward the message to: president@nnell.org
- Report the scam to the Federal Trade Commission (FTC):
reportfraud.ftc.gov
Additional Scam Prevention Resources
Stay informed by reviewing these resources from the FTC:
- How to Recognize and Avoid Phishing Scams
- What to Know About Government and Organization Impersonator Scams

These messages are not from NNELL nor from Edgar Serrano.
Please do not reply, click on any links, or share any personal information.
The sender may use a non-official email address (e.g., Hotmail or Gmail) and attempt to create urgency or pressure.