Scam Alert: Protecting Our Community

Scam Alert: Protecting Our Community
Updated: July 31, 2025

At NNELL, the safety and trust of our members and partners is a top priority.

We’ve recently been alerted to a fraudulent email scam impersonating NNELL and our President, Edgar Serrano. This scam falsely references a “fundraising event” and may request gift cards, money, or personal information.

⚠️ These messages are not from NNELL nor from Edgar Serrano.
✅ Please do not reply, click on any links, or share any personal information.
❌ The sender may use a non-official email address (e.g., Hotmail or Gmail) and attempt to create urgency or pressure.

How to Spot a Scam

Use this quick checklist to protect yourself:

  • 📩 Is the message coming from an @nnell.org email address?
  • 🚨 Does it sound urgent or suspicious (e.g., “I need a favor,” “Can you purchase gift cards?”)?
  • 💬 Does the tone feel unusual or not typical of NNELL communication?
  • 🔗 Are there any unexpected links or attachments?
  • 💸 Does the message ask for money, gift cards, or private information?

If you answered yes to any of the above:

  • Do not respond
  • Do not click on anything
  • Forward the message immediately to: president@nnell.org

Official NNELL Communication Channels

NNELL will only send communication through the following trusted channels:

  • Email addresses ending in @nnell.org
  • Our official website: www.nnell.org
  • Verified NNELL social media accounts

When in doubt, contact us directly to verify.

Additional Information

How to Report a Scam

If you receive a suspicious message:

  1. Forward the message to: president@nnell.org
  2. Report the scam to the Federal Trade Commission (FTC):
    reportfraud.ftc.gov

Additional Scam Prevention Resources

Stay informed by reviewing these resources from the FTC:

  • How to Recognize and Avoid Phishing Scams
  • What to Know About Government and Organization Impersonator Scams